Problems Accurately Importing Amex Transactions

[evansb]

I have been having problems accurately importing Amex transactions. (Wachovia works perfectly). The first time I imported the Amex transactions, they came in properly. The issue is that each time I hit download, my last three Amex transactions appear in my import window. There is no way to get rid of them. If I hit import several times, then I get several tabs of these transactions.

I really want to like this program. Okay, I do really like this program. But I want to trust this program. Has anyone found a solution to this problem? I sent an email in to support about this during the beta testing, and was told that this was a known problem between the ibank and Amex. I expected this to be solved by the time of release.

[sdwr98]

I've got a similar issue - Every time I import Amex transactions, it shows previously-imported ones. But, at least in my case, the matching algorithm only checks the new ones. So, it's somewhat jarring visually, but it doesn't lead to duplicate transactions or anything...

[marclafountain]

My Wachovia account downloads just fine, but my AMEX account keeps downloading the same transactions again and again. iBank doesn't perceive then as duplicates, so it will import them if I am not very careful and the duplicate transaction list is growing.

[ian]

This is an issue we are aware of and we trying to find a fix for it.

[evansb]

Okay I tried the demo of the program, and it was wonky. I wanted it to work like so many other people. But it just didn't. I have not heard anything new from the site admins or anyone else on this post. Trying to save myself the time of reintstalling and setting up a demo. Does 3.1 work? Does it really work? Does it reliably download Amex transactions, once and only once? I want it to work, and if it does I am willing to pay for it? But I don't want to deal with hacks or workarounds. This is money I am monitoring. It either works or it doesn't. I really hate quicken, but if it is more reliable, than it is better.