Negative Dollar Amounts

[digitalworlds]

Frequently, I have to issue credit memos - I've noticed though time after time, when I enter an event and assign a negative dollar amount, and run an invoice - the only thing that prints is the project total.

For example:

I will enter:

Credit Adj. as my event, assign a -1 to the QTY and a positive dollar amount of $150, which auto-calculates at -$150 and I will enter a set of notes in the NOTES field.

Then when I run my credit memo template (which has the formating as follows:

<$BEGIN JOB EVENT LINE>
<NAME> <RATE> <TIME> <FEE>
<NOTES>
<$END JOB EVENT LINE>

The attached file is what I see.

ibiz.pdf

(20.68 KiB) Downloaded 47 times

[Jon Williams]

I don't think iBiz will accept negative quantities. Try entering the quantity as positive and the rate as negative instead.

[digitalworlds]

Nope -- didnt work.

[Jon Williams]

Please download the 4.1 update we released today, install it, and let me know if the problem persists.

[digitalworlds]

Ooops - i might have posted in the wrong folder -- we're on 3.1.4.

Should that make a difference?

[Jon Williams]

Ah, yes. In that case, download the 3.1.14 update and let me know if the issue persists: http://www.iggsoft.com/ibiz/iBizServer3_Web.dmg

[joelfarris]

Jon, I'm running the iBiz 4.1.1 (344) version, and I'm having the exact problem as the O.P. so I hope you don't mind my resurrection of this thread.

I enter an timed entry of 4 hours at $100/hr, then enter a second line in order to give the client a credit of 2 hours at -$100/hr. The software correctly calculates these two lines as $200 owed to me. Now, here's the problem.

When I create the invoice, I don't see the negative amounts. It's trying to bill them as $400 owed to me. Why?

[Jon Williams]

They should show up as negative on the invoice as well. Can you post a screenshot to illustrate this behavior?

[digitalworlds]

Has there been ANY movement on this?

We downloaded version 3.1.14 as suggested and installed -- nothing works.

[joelfarris]

I cannot post a screenshot to illustrate, because I don't have any non-private data in my iBiz. I can email a copy of my custom template, however, and I really am starting to think that it's some tiny undocumented persnickety detail about my tpl that's causing this headache. It truly does work perfectly with other default templates, just not mine.

[Jon Williams]

That could be the case - please feel free to email it to support <at> iggsoftware <dot> com, and include a link to this post for reference.

[joelfarris]

Emailed!

[joelfarris]

Jon replied to my email; trying some possible solutions...

[digitalworlds]

Do we have any solution yet?

[joelfarris]

Here's how I finally got it to work.

<div id="content">
<div class="projectTab">
<div style="width:12em; float:left; text-align:left;">
<strong>Invoice Number:&nbsp;</strong><span style="font-size:10px">[INVOICE NO.]</span>
</div>
[$BEGIN PROJECT LINE]
<strong>Project:&nbsp;</strong><span style="font-size:10px">[PROJECT NAME]</span>
</div><!-- Closes the div.projectTab -->
<div class="projectLineItems">
<h2 class="aligncenter">Timed Jobs</h2>
<table id="timedTasks" style="background:#e9e9e9;">
<tr>
<th style="width:12%;" class="alignleft">date</th>
<th style="width:60%;" class="alignleft">task</th>
<th style="width:14%;" class="alignright">hours</th>
<th style="width:14%;" class="alignright">cost</th>
</tr>
<tr>
<td colspan="4">[$BEGIN JOB EVENT LINE]</td>
</tr>
<tr>
<td class="jobevent-date">[DATE]</td>
<td class="jobevent-name">[NAME]</td>
<td class="jobevent-time">[TIME]</td>
<td class="jobevent-fee">[FEE]</td>
</tr>
<tr>
<td colspan="3" class="notes">[NOTES]</td>
<td>&nbsp;</td>
</tr>
<tr>
<td colspan="4">[$END JOB EVENT LINE]</td>
</tr>
<tr>
<td>&nbsp;</td>
<td style="text-align:right;">hours and costs accumulated:</td>
<td style="text-align:right;"><strong>[TOTAL TIME]</strong></td>
<td style="text-align:right;"><strong>$[TOTAL AMOUNT]</strong></td>
</tr>
</table>
<h2 class="aligncenter">Flat Rate Jobs</h2>
<table id="flatTasks" style="background:#e6e6e6;">
<tr>
<th style="width:10%; text-align:left;">date</th>
<th style="width:75%; text-align:left;">project</th>
<th style="width:15%; text-align:right;">cost</th>
</tr>
<tr>
<td colspan="3">[$BEGIN FLAT RATE LINE]</td>
</tr>
<tr>
<td style="text-align:left;">[DATE]</td>
<td style="text-align:left;">[NAME]</td>
<td style="text-align:right;">[FEE]</td>
</tr>
<tr>
<td class="notes" colspan="2">[NOTES]</td>
<td>&nbsp;</td>
</tr>
<tr>
<td colspan="3">[$END FLAT RATE LINE]</td>
</tr>
</table>
[$END PROJECT LINE]